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Dell PowerEdge R640 CTO Rack Server

Brand:
Type:
CTO Servers
Condition:
ECS Refurbished & Tested
-PLEASE CONTACT FOR CUSTOM CONFIGURATIONS. DISK SHELVES, COMPLETE CONFIGURATIONS & TURN KEY SYSTEMS AVAILABLE.
-SPARE PARTS AVAILABLE FOR EACH MODEL. PLEASE ASK FOR PRICING ON SPARE DISK, CONTROLLERS, POWER SUPPLIES, NICs, HBAs, SFPs, Cables, etc.

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Server Chassis

Processors

Supports up to (2) processors

Intel Gen 1 Xeon Scalable

Intel Gen 2 Xeon Scalable

Bezel (Optional)

Optional LCD bezel or security bezel

Memory

12 DIMMs per processor (up to 24 DIMMs in a dual-processor configuration)
the NVDIMM Battery must be installed for these NVDIMMs to work properly
PMem is supported on systems with 1600W PSU configurations.
PMem require High Performance Fan, the following is not supported:
GPU and FGPA cards
rear storage
Front 12 x 3.5-inch drives are not supported.

Add Ons (Optional)

Rear Drive, Expander Backplane, NVDIMM-N Battery, PCIe Bridge Adapter
For NVMe Drives to be installed youll need the Expander Backplane and the PCIe Bridge Adapter Installed.

RAID Controllers (Optional)

Embedded S140 software RAID installed by default
NOTE: The PERC11 H750, H350 and HBA350i cards are not supported on 4x3.5 + 2x2.5 dual PERC, 10x2.5 + 2x2.5 dual PERC, or x10 NVMe configurations.
There is a Dedicated Slot on the system board for the Mini PERCs.

Boot Optimized Storage Subsystem (BOSS) (Optional)

HDD (3.5") Drives (Optional)

Supports up to (4) Drives

HDD (2.5") Drives (Optional)

If the (3.5") Chassis was selected, These drive will come in a 3.5" HD carrier.
If Rear Drive Cage is installed. Supports up to (2) Drives

SSD (2.5") Drives (Optional)

If the (3.5") Chassis was selected, These drive will come in a 3.5" HD carrier.
If Rear Drive Cage is installed. Supports up to (2) Drives

NVMe (2.5") Drives (Optional)

Rear Drives Support NVMe Drives
The 10 Bay Chassis can hold 10 or 8 NVMe Drives.
Please make sure to install the PCIe Bridge Adapter.

PCIe Riser Full Height (Optional)

(1) Full Height PCIe Slot.
Can't be installed with Rear Drive Cage

PCIe Riser Low Profile (Optional)

Up to (3) PCIe Low Profile Slots
Supports (1) PCI-e Low Profile Slot with Rear Drive Cage or (1) Full Height Card.

Network Daughter Card (rNDC | LOM) (Optional)

GPU (Optional)

Up to 3 single-width GPU (NVIDIA T4)

Internal Dual SD Module (IDSDM) (Optional)

Optical Drive (Optional)

Rail Kits (Optional)

Trusted Platform Module (Optional)

iDRAC9 Remote Options (Optional)

Default iDRAC9 Express
The vFlash Slot is on the back of the IDSDM.

Power Supply Units (PSU)

Supports (2) Power Supply Units (PSU)

ECS Warranty

Helpful Tip: Once desired configuration is selected click "Add to Cart". From the cart page you can submit a submit a quote request for best pricing

Dell PowerEdge R640 CTO Rack Server

Quick Specs

Form Factor: 

1U rack server

Processor | Max: 28 Cores 

2 x 2nd Gen Intel Xeon Scalable

Memory | Max: 3TB

24x ECC DDR4 RDIMM/LRDIMM 2933Mhz

NV Memory | Max: 192GB

Supports up to 12 NVDIMM

Pmem Memory | Max: 6.14TB 

Supports up to 12 Intel Optane

NIC/LOM:

4 x 1GbE 
2 x 10GbE + 2 x 1GbE
4 x 10GbE
2 x 25GbE

Storage | Max:76.8TB

4x 3.5" SAS/NL-SAS/SATA (HDD/SSD)
8x 2.5" SAS/NL-SAS/SATA (HDD/SSD)
10x 2.5" SAS/NL-SAS/SATA (HDD/SSD) NVMe + (Optional Rear Drives)

Rear Drives | Max: 15.36TB

2x 2.5" SAS/SATA (HDD/SSD) NVMe

RAID Controller: 

S140-SATA, NVMe (SW RAID) SATA, NVMe
H330, HBA330, HBA350i, H730P, H740P, H750
H840, HBA355e, 12 Gbps SAS HBA

PCIe Slots: 

3x PCIe 3.0 plus a dedicated PERC and rNDC slot

GPU: 

Up to 3 single-width GPU (NVIDIA T4) or up to 1 FPGA

Boot Options:

BOSS-S1
IDSDM w/ vFlash

Remote Management:

iDRAC9 with Lifecycle Controller

Ideal for:

  • Cloud Servers
  • High-Performance Computing (HPC)
  • Virtualization
Dell EMC PowerEdge R640

The scalable business architecture of the Dell EMC PowerEdge R640 is designed to maximize application performance and provide the flexibility to optimize configurations based on the application and use case. With the Dell EMC PowerEdge R640 you can create an NVMe cache pool and use either 2.5” or 3.5” drives for data storage. Combined with up to 24 DIMM’s, 12 of which can be DCPMMs or NVDIMMs, you have the resources to maximize application performance with the optimum configuration in only a 1U chassis.

  • Simplify deployments and speed deployments with Dell EMC ready nodes for ScaleIO and VSAN.
  • Maximize storage performance with up to 10 NVMe drives or 12 2.5” drives.
  • Scale compute resources with 2nd Generation Intel Xeon Scalable processors and tailor performance based on your unique workload requirements.
Guard your data center with built-in security

Every PowerEdge server is designed as part of a cyber-resilient architecture, integrating security into the full server lifecycle. The R640 leverages new security features built into every new PowerEdge server strengthening protection so you can reliably and securely deliver accurate data to your customers no matter where they are. By considering each aspect of system security, from design to retirement, Dell EMC ensures trust and delivers a worry-free, secure infrastructure without compromise.

  • Rely on a secure component supply chain to ensure protection from the factory to the data center.
  • Maintain data safety with cryptographically signed firmware packages and Secure Boot.
  • Protect your server from malicious malware with iDRAC9 Server Lockdown mode (requires Enterprise or Datacenter license).
  • Wipe all data from storage media including hard drives, SSDs and system memory quickly and securely with System Erase.

Automate maintenance with Dell EMC OpenManage

The Dell EMC OpenManage portfolio helps deliver peak efficiency for PowerEdge servers, delivering intelligent, automated management of routine tasks. Combined with unique agent-free management capabilities, the Dell EMC PowerEdge R640 is simply managed, freeing up time for high-profile projects.

  • Simplify management with the OpenManage Enterprise console, with customized reporting and automatic discovery.
  • Take advantage of QuickSync 2 capabilities and gain access to your servers easily through your phone or tablet.

Uncompromising performance and density for data center productivity and scale

The Dell EMC PowerEdge R640 is the ideal dual-socket platform for dense scale-out data center computing and storage. Benefit from the flexibility of 2.5” or 3.5” drives, the performance of NVMe and embedded intelligence to ensure optimized application performance in a secure platform. With embedded diagnostics and SupportAssist, the Dell PowerEdge R640 delivers maximum uptime in a worry-free environment.


Drive transformation with the Dell EMC PowerEdge portfolio

Data center evolution starts with modern platforms that easily scale and are optimized for application performance. The Dell EMC PowerEdge R640 is built upon a scalable system architecture and provides the choice and flexibility to easily meet performance demands.

  • Simplify deployment and easily scale from 3 to 1000+ nodes for software-defined storage with Dell EMC Ready Nodes.
  • Maximize performance with up to 10 NVMe drives and 24 DIMMs, 12 of which can be DCPMMs or NVDIMMs
  • Scale compute resources with 2nd Generation Intel Xeon Scalable processors, and tailor performance based on your unique workload requirements.
Memory Options

The PowerEdge R640 supports up to 24 DIMMs. Depending on the 2nd Generation Intel® Xeon Scalable processor CPU, memory speeds of up to 2933 MT/s with 1 DIMM per channel and 2666 MT/s with 2 DIMMs per channel are available. They support flexible memory configurations ranging from capacities of 8 GB minimum to 7.68TB maximum.

Each CPU has 12 memory DIMM slots. Those DIMMs are organized into 6 different channels so there are 2 DIMMs per channel. For best performance, all memory channels should be populated with the same number of DIMMs, either 6 or 12 DIMMs per CPU.


There are 4 different types of DIMMs:
RDIMM

RDIMM: Registered DIMM – Provides for higher capacity options and advanced RAS features. It is the most commonly used DIMM type, and offers the best mix of frequency, capacity, and rank structure choices.

LRDIMM

LRDIMM: Load Reduced DIMM – Provides maximum capacity beyond that of an RDIMM but at a higher power consumption. Uses a buffer to reduce memory loading to a single load on all DDR signals, allowing for greater density.

DCPMM

DCPMM (also known as Intel Optane DC persistent memory): Provides a large memory capacity at an affordable price. DCPMM is used in conjunction with RDIMMs or LRDIMMs and a maximum number of 6 DCPMMs can be used per CPU. This persistent memory technology does not require a battery.

NVDIMM

NVDIMM: Non-Volatile DIMM – Provides a persistent memory solution with NAND and DRAM that maintains data in power loss, system crash, or normal shutdown. This solution requires a battery as a power source for an AC loss condition. It can be used in conjunction with RDIMMs.

Network Daughter Card (NDC)

The PowerEdge R440 offers balanced, scalable I/O capabilities, including integrated PCIe 3.0-capable expansion slots. Dell EMC Network Daughter Cards allow you to choose the right network fabric without using up a valuable PCI slot. You can pick the speed, technology, vendor, and other options, such as switch-independent partitioning, which allows you to share and manage bandwidth on 10 GbE connections.

Supported Options
  • 4 x 1GbE
  • 2 x 10GbE + 2 x 1GbE
  • 4 x 10GbE
  • 2 x 25GbE
Image of the Network Daughter card for the Dell R640 Rack Server
Expansion Riser Configurations

With all the risers, the PowerEdge R640 system board provides one x8 PCIe Gen3 slot for dedicated storage controller card and one x8 PCIe Gen3 slot for dedicated NDC.

Image of Riser 1A on the Dell R640 Rack Server
Riser 1A
Butterfly Riser

 

Image of Riser 1B on the Dell R640 Rack Server
Riser 1B
Right Riser Low-Profile

 

Image of Riser 2A on the Dell R640 Rack Server
Riser 2A
Left Riser Low-Profile

 

Image of Riser 2B on the Dell R640 Rack Server
Riser 2B
Left Riser Full Height

 

Expansion card riser PCIe slots on the riser Height Length Link
Riser 1A
(Butterfly Riser)
Slot 2 Low Profile Half Length x16
Slot 1 Low Profile Half Length x16
Riser 1B
Right Riser LP
Slot 1 Low Profile Half Length x16
Riser 2A
Left Riser LP
Slot 3 Low Profile Half Length x16
Riser 2B
Left Riser FH
Slot 2 Low Profile Half Length x16
Storage Controllers

The Dell R640 Rack Server has a dedicated Mini-PERC slot on the system board. It also supports PERC Adapter cards plugged into any of the riser options. You can also use the default system ports that have SW RAID S140 RAID Controller.

Image of the dedicated PERC slot on the Dell R640 Rack Server
Performance level Controller and description
Entry ● S140-SATA, NVMe
● (SW RAID) SATA, NVMe
Value ● HBA330i Internal
● H330e External, 12 Gbps SAS HBA-External
Value Performance H730P
Premium Performance H740P, H840P
Boot Options

The BOSS is recommended for non-virtualized operating systems. Virtualized operating systems are best supported by the IDSDM


Image of the Dell PowerEdge R440 IDSDM Card
IDSDM or vFlash card

The IDSDM with vFlash module has a dedicated slot at the back of the system chassis. This is a Dell EMC-proprietary PCIe x1 slot that uses a USB 3.0 interface to host. In the PowerEdge R440 systems, the IDSDM and vFlash card size changes from SD to microSD and the supported capacity for IDSDM microSD cards are 16 GB, 32 GB, or 64 GB, while for vFlash the capacity is 16 GB only. The write-protect switch is built onboard on the IDSDM module.

Image of the Dell PowerEdge R440 BOSS Card
Boot Optimized Storage Subsystem (BOSS)

The Boot Optimized Storage Subsystem (BOSS) is an alternative, high speed location to install the operating system. This ensures that the drive based storage is not used by the operating system. BOSS is a simple RAID solution card designed specifically for booting the system's operating system, which supports up to two 6 Gbps M.2 SATA drives. This card has a x8 connector using PCIe gen 2.0 x2 lanes, available only in the low-profile and half-height form factor

Power Supply Units (PSU)
PSU 495 W AC 750 W AC 750 W AC 750 W Mixed Mode AC 1100 W AC 1600 W AC
Class Platinum Platinum Titanium Titanium Platinum Platinum
Heat dissipation —maximum 1908 BTU/hr 2891 BTU/hr 2843 BTU/hr 2902 BTU/hr 4100 BTU/hr 6000 BTU/hr
Frequency 50/60 Hz
Voltage 100–240 V AC, autoranging 100–240 V AC, autoranging 200–240 V AC, autoranging 100–240 V AC, autoranging 100–240 V AC, autoranging 100–240 V AC, autoranging
Current 6.5 A – 3 A 10 A – 5 A 5 A 10 A – 5 A 12 A – 6.5 A 10 A
 

Current Configuration

Server Chassis

None

Processors

None

Bezel (Optional)

None

Memory

None

Add Ons (Optional)

None

RAID Controllers (Optional)

None

Boot Optimized Storage Subsystem (BOSS) (Optional)

None

HDD (3.5") Drives (Optional)

None

HDD (2.5") Drives (Optional)

None

SSD (2.5") Drives (Optional)

None

NVMe (2.5") Drives (Optional)

None

PCIe Riser Full Height (Optional)

None

PCIe Riser Low Profile (Optional)

None

Network Daughter Card (rNDC | LOM) (Optional)

None

GPU (Optional)

None

Internal Dual SD Module (IDSDM) (Optional)

None

Optical Drive (Optional)

None

Rail Kits (Optional)

None

Trusted Platform Module (Optional)

None

iDRAC9 Remote Options (Optional)

None

Power Supply Units (PSU)

None

ECS Warranty

None
*list also serves as quick links to each section

Price as Configured: $0.00

Welcome to the Request Express Quoting Form!

for: Dell PowerEdge R640 CTO Rack Server


This streamlined form is designed to simplify the quoting process for you. Whether you're uncertain about specific parts or seeking a hassle-free experience, you're in the right place.

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Let's get started!
Simply fill out the form, and we'll take care of the rest.


Name *
Email *
Message *
Preferred Brand
Form Factor
Rack Unit of Height (#U)
Processor(s)
Memory
Total Amount of Memory
Total Amount of Usable Storage

Storage Type


RAID

List Networking Connection needed:
Rack Space Restrictions
Which OS do you plan on using:


Add to Cart

Please select at least 1 item from the configuration list before adding to cart

Product Specs

Base Standard Capabilities

FeaturesTechnical specification
ProcessorUp to two 2nd Generation Intel® Xeon® Scalable processors, up to 28 cores per processor
Memory24 DDR4 DIMM slots, Supports RDIMM /LRDIMM, speeds up to 2933 MT/s, 3TB max
Up to 12 NVDIMM, 192 GB Max
Up to 12 Intel® Optane™ persistent memory PMem, 6.14TB max, (7.68TB max with PMem + LRDIMM)
Supports registered ECC DDR4 DIMMs only
Storage controllersInternal Controllers: PERC H330, HBA330, HBA350i (adapter only), H730P, H740P, H750 (adapter only)
External Controllers: H840, 12 Gbps SAS HBA, HBA355e (adapter only, non-RAID)
Software RAID: S140
Boot Optimized Storage Subsystem (BOSS): HWRAID 2 x M.2 SSDs 240 GB, 480 GB
Internal Dual SD Module
Drive baysFront drive bays:
Up to 10 x 2.5” SAS/SATA (HDD/SSD) with up to 8 NVMe SSD max 76.8TB
or up to 10 NVMe drives max 64TB,
or up to 4 x 3.5” SAS/SATA HDD max 64TB
Rear drive bays: Up to 2 x 2.5” SAS/SATA (HDD/SSD), NVMe SSD max 15.36TB
Optional DVD-ROM, DVD+RW
Power supplies495W Platinum
750W Platinum
1100W 48VDC
1100W Platinum
1600W Platinum
750W Titanium
Hot plug power supplies with full redundancy option
Up to 8 hot plugs fans with full redundancy
DimensionsForm factor: Rack (1U)
Height: 42.8mm (1.69”)
Width*: 482.0mm (18.98”)
Depth*: 808.5mm (31.8”)
Weight: 21.9kg (48.3 lbs.)
*Dimensions include bezel.
Embedded managementiDRAC9
iDRAC Direct
iDRAC RESTful API with Redfish
Quick Sync 2 wireless module (optional)
BezelOptional LCD bezel or security bezel
OpenManage SoftwareOpenManage Enterprise
OpenManage Mobile
OpenManage Power Center
Integrations and connectionsIntegrations:
Microsoft System Center
VMware vCenter
BMC Software
Red Hat Ansible Modules
Connections:
IBM Tivoli® Netcool/OMNIbus
IBM Tivoli® Network Manager IP Edition
Micro Focus® Operations Manager I
Nagios® Core
Nagios® XI
SecurityTPM 1.2/2.0 optional
Cryptographically signed firmware
Secure Boot
Silicon Root of Trust
Secure erase
System Lockdown (requires iDRAC Enterprise or Datacenter)
I/O & PortsNetwork Options:
  • 4 x 1GbE
  • 2 x 10GbE + 2 x 1GbE
  • 4 x 10GbE
  • 2 x 25GbE
Front Ports:
  • 1 x Dedicated iDRAC direct USB
  • 1 x USB 2.0
  • 1 x USB 3.0 (optional)
  • 1 x Video
Rear Ports:
  • 1 x Dedicated iDRAC network port
  • 1 x Serial
  • 2 x USB 3.0
  • 1 x Video
PCIe:
  • 3 x Gen3 slots all x16
Video Card:
  • 2 x VGA
Accelerator optionsUp to 3 single-width GPU (NVIDIA T4) or up to 1 FPGA
Supported operating systemsCanonical® Ubuntu® LTS
Citrix® XenServer
Microsoft Windows Server® LTSC with Hyper-V
Red Hat® Enterprise Linux
SUSE® Linux Enterprise Server
VMware® ESXi

Compare Servers

Feature PowerEdge R640 PowerEdge R630
Processor 2nd Generation Intel® Xeon® Scalable Processor Family Intel® Xeon® processor E5-2600 v3 or E5- 2600 v4
Chipset Intel® C620 Intel® C610
Memory ● 24x DDR4 RDIMM/LR-DIMM 12x NVDIMM + 12 x RDIMM
● 12 x DCPMM + 12 x RDIMM or 12 x LRDIMM
24x DDR4 RDIMM/LR-DIMM
Chassis Storage design modularity
● 4 Hard Drive Chassis
● 8 Hard Drive Chassis
● 10 Hard Drive Chassis
● 10 NVMe Drive Chassis
Three individual chassis for three SKU
● 8 Hard Drive Chassis
● 1 Hard Drive Chassis
● 24 Hard Drive Chassis
Disk Drives Front drive bays:
● Up to 10 x 2.5 -inch with up to 8 NVMe, SAS/SATA/SSD/NVMe, max 76.8TB , or up to 10 NVMe drives max 64TB. Or up to 4 x 3.5” SAS/SATA, max 64TB
Rear drive bays:
● Up to 2 x 2.5 -inch SAS/SATA/SSD/ NVMe, max 15.36TB
● 8 x 2.5 -inch SAS/SATA or SATA only
● 10 x2. 5 -inch SAS/SATA or SAS/SATA/NVMe (NVMe up to 4)
● 24 x 1.8 inch SATA (single PERC or dual PERCs)
PCIe SSD Up to 10 CPU Direct Attach PCIe SSD Up to 4x PCIe SSD from PCIe bridge card
RAID Controller S140, HBA330, H330, H730, H730P, H740P, H840P, 12Gbps SAS HBA(External) S130, H330, H730, H730P, H830 (External) Support for 2 internal RAID controllers for x24 SSD configuration only
LCD Module LCD module option in bezel LCD by default in base x8 chassis, not available on x10 and x24 chassis.
Backplane ● 10 x 2.5 inch SATA/SAS/NVMe (up to 8 NVMes)
● 10 x 2.5 inch NVMe
● 8 x 2.5 inch SATA/SAS/NVMe
● 4 x 3.5 inch SATA/SAS
● 8 x 2. 5 inch SAS/SATA
● 10 x 2. 5 inch SAS/SATA
● 10 x 2. 5 inch SAS/SATA/PCIeSSD
● 24 x 1.8 inch SATA
Riser Up to 2 riser connectors (left/right) Up to 3 riser connectors (left/center/right)
PCIe Slots Up to 3x PCIe Gen3 (x16/x16/x16) Up to 3x PCIe Gen3 (x16/x8/x16)
Embedded NIC ● 4 x 1GbE
● 2 x 10GbE + 2 x 1GbE
● 4 x 10GbE
● 2 x 25GbE
● Broadcom 5730 Base-T
● Intel 1350 Base-T
● Broadcom 57800 SFP+
● Broadcom 57800 Base-T
● Intel X540 Base-T
Power supplies ● 495W Platinum
● 750W Platinum
● 750 W Mixed Mode AC Platinum
● 750 W Mixed Mode DC Platinum (for China only)
● 750W 240HVDC Platinum* (China only)
● 1100W - 48VDC
● 1100W Platinum
● 1100W 380HVDC Platinum* (Available in China and Japan only)
● 1600W Platinum
● 750W Titanium
● 495 W AC
● 750 W AC
● 1100 W AC
● 1100 W DC
Remote Management iDRAC9 iDRAC8
TPM TPM China, TPM1.2, TPM2.0 TPM China, TPM1.2, TPM2.0
USB 3.0 Hub board Extra USB3.0 connector to front plane None
iDRAC Direct front port Micro USB USB type A
Fan Up to eight FAN support. (1X6 type) Up to seven FAN support (2X3 type)
IDSDM Module Internal Dual SD Module (IDSDM) and vFlash Internal Dual SD Module (IDSDM)
BOSS Module M.2 SATA interface None
PERC Mini-PERC 10 Mini-PERC 9
NVDIMM Battery External 12 V power bank for NVDIMM used None
ODD/TBU ODD via NPIO TBU and ODD via 7-pin connectors
On board PCH SATA Connectors 4x NPIOs 2x Mini SAS_HDs

Shipping Information

Express Computer Systems can ship to virtually any address in the world and provides you with the best shipping rates possible. Cost of shipping varies depending on what service you require, your destination and size of the shipment. Shipping costs will be calculated separately from your order and billed to you post purchase. In the notes section of your order please provide us with your preferred shipping method and we will get back to you.

Custom configured orders ship within 2 business days after all required products are in stock.

Please allow 3 business days for products that are not in stock to arrive to our facility in Irvine, California.

Domestic Shipments
  • Standard Ground
    • Shipping time: 2-7 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 2-10 business days
    • Excludes weekends, holidays or weather delays.
  • 3 Business Days
    • Shipping time: 3 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 3-6 business days
    • Excludes weekends, holidays or weather delays.
  • 2 Business Days
    • Shipping time: 2 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 2-5 business days
    • Excludes weekends, holidays or weather delays.
  • Overnight / Next Business Day
    • Shipping time: 1 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 1-4 business days
    • Excludes weekends, holidays or weather delays.
International Shipments
  • International Economy
    • Shipping time: 4-6 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 5-9 business days
    • Excludes weekends, holidays or weather delays.
  • International Priority
    • Shipping time: 1-3 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 2-6 business days
    • Excludes weekends, holidays or weather delays.

For more information on shipping view our Shipping Information page or send us a message

ECS Warranty Information

Express Computer Systems (ECS) provides a 1 year parts warranty against defects in material or workmanship that will affect the products functionality. All refurbished items are tested prior to shipping to guarantee up-time upon arrival. If you are having issues with an item we provided please Contact Us and we will do our best to assist you.

What does our ECS warranty cover?
We offer 1 year warranty as standard and additional years can be added to fit your needs. Please reach out to a sales associate via the Contact Us page or live chat for more information on extended coverage options. During the coverage period if your product fails we will offer a Next Business Day replacement. If we are unable to replace the product we will refund its original selling price. Shipping costs and tax are not refundable. Express Computer Systems retains the right to decide whether the goods will be replaced or refunded.

What is not covered by our warranty?
Our warranty does not cover any problem caused by the following conditions:

  1. accidents; misuse; carelessness; electrostatic discharge; shock; temperature or humidity beyond the specifications of the product; improper installation; operation; modification;
  2. any improper use that contravenes the instructions in the user manual;
  3. problems caused by other equipment. Our warranty is void if the product is returned with damaged, removed, counterfeit labels, or any modifications (including any component or external cover removal). Our warranties do not cover data loss or damages to any other equipment. In addition, our warranties do not cover incidental damages, consequential damages, or costs related to data recovery, removal, and installation.

Important notes:

  • Please ask for additional warranty/coverage that you may require in addition to the standard 1 ECS warranty prior to final purchase. Requesting additional warranty after your purchase can be denied.
  • FREE technical support is provided on purchased items via phone, email, or live chat.

About Express Computer Systems

Express Computer Systems is committed to transforming our customers’ IT infrastructure with high quality products at affordable costs. Our sales reps and customer support engineers understand our customers rely heavily on advanced technology to run their business but need to do so without breaking the bank.

We specialize in building custom server configurations, custom storage solutions, networking solutions, and components from top manufacturers including HPE, Dell, Cisco, NetApp, Dell EMC, HPE Nimble and many others.

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